Frequently Asked Questions

Caravan & Co is a product-discovery website that brings together affiliate-linked products across fragrance, watches and jewelry, fashion, beauty, technology, home, travel, and gifts.

You can explore products and collections here, then follow a live retailer link to review an item and complete a purchase. We do not sell the featured physical products or fulfill orders ourselves.

On a live listing, select the link identifying the retailer. You will continue to the retailer's website, where you can confirm the product, choose available options, review the current price, and complete checkout.

Following a link does not place an order or commit you to buying. Always check the retailer's delivery information, returns policy, and final total before paying.

There is no fee to browse our publicly available discovery content, and Caravan & Co does not add a separate affiliate referral fee to your purchase.

If you decide to buy, the retailer's prices and charges apply. These can include delivery, taxes, duties, or other costs shown during checkout. Browsing or following a retailer link does not itself create a payment obligation.

The website is being prepared for live product listings and retailer links. Some product cards, prices, and buttons currently form part of the preview experience.

A demonstration listing is not a confirmed offer. Once a working retailer link is available, check the destination's current listing to confirm that the exact product and offer are available before purchasing.

An affiliate link identifies a referral associated with Caravan & Co. When you follow one and make a qualifying purchase, the retailer or affiliate network can attribute that purchase to our referral and pay us a commission.

These commissions support the website. The conditions for earning compensation depend on the relevant program, and a link click does not necessarily generate a payment.

Caravan & Co does not add a separate referral fee when you purchase through an affiliate link.

However, the retailer controls the selling price, discounts, and transaction charges. Prices can vary across stores, purchasing channels, locations, or customer offers. We therefore do not promise that every route to a product produces the same price. Review the retailer's final checkout total before deciding.

No. Compensation depends on the applicable affiliate program and whether its conditions are met.

A purchase may not qualify because of the product, timing, attribution rules, cancellation, or return. Ordinary navigation and policy links are not affiliate product links merely because they appear on our website. You do not need to make a purchase or change your privacy choices to browse Caravan & Co.

Affiliate-linked products form the basis of our offering, so Caravan & Co should not be understood as an exhaustive or commercially neutral survey of every product and retailer.

We determine which listings and collections appear on the site. A prominent position does not, by itself, establish an independent award, comprehensive comparison, or particular commission rate. Our Affiliate Disclosure explains the commercial model and relevant arrangements.

We do not currently offer retailers a separate service to purchase featured placement or priority positioning. Ordinary affiliate commissions are different from paying for a particular display position.

Sponsored listings and paid placements are potential future developments. If introduced, the relevant commercial influence will be identified with the content, and our disclosure will be updated. A statement about possible future services does not mean those services operate today.

No such assumption should be made from a product's inclusion. A listing or recommendation does not, by itself, mean that Caravan & Co has purchased, physically tested, or independently verified the item.

Where content describes testing or a particular evaluation, read the explanation of what was assessed. Otherwise, review the retailer's specifications, manufacturer instructions, compatibility information, and warnings when deciding whether the product meets your requirements.

Read a ranking alongside the explanation of the measure used. A label based on visitor clicks describes browsing interest; it does not establish completed sales, customer satisfaction, or independent product testing.

The current homepage describes its highlighted selection as ranked by shopper clicks. Preview arrangements should not be treated as verified popularity data. Placement alone is not a guarantee of quality or suitability.

The retailer may have changed its price or ended an offer after information appeared on Caravan & Co. Different sizes, colors, quantities, sellers, delivery locations, or customer promotions can also produce different prices.

Confirm that you are viewing the same product and variant, then check the retailer's current listing and final checkout total. Caravan & Co cannot require a retailer to honor an earlier displayed amount.

No. We do not guarantee the lowest market price, continuous stock availability, or real-time updates for every listing.

A displayed price or offer is information to help you explore a product, not a reservation or price lock. The retailer's current offering determines what you can purchase, subject to applicable law. Check availability and compare the full cost before buying.

Do not assume every displayed amount includes all transaction costs. Charges depend on the retailer, product, destination, and delivery method.

For international purchases, check whether the retailer ships to your address, which currency it charges, and whether duties or import charges apply. Also review return arrangements and costs. Caravan & Co does not set shipping coverage or provide a separate delivery service.

Check the retailer's current conditions. A code can be limited to selected products, customers, locations, minimum spending amounts, or dates. An item may also be unavailable in the specific size or variant you selected.

Review the total before paying and contact the retailer about its promotion if necessary. An old or preview listing on Caravan & Co does not guarantee that the retailer still offers the item or discount.

Enter payment information only through the checkout of the retailer you choose. Caravan & Co does not collect payment for the featured products.

Before paying, check the destination website, seller identity, product details, total cost, and relevant policies. A retailer link is a route to another business; it is not a guarantee of that business's conduct. Do not send payment-card details through an ordinary inquiry to Caravan & Co.

Purchases from different retailers are separate transactions. Complete checkout with each retailer individually.

Each order has its own confirmation, payment, delivery charges, shipping arrangements, and returns policy. Caravan & Co does not combine products into a shared checkout or consolidate deliveries. If you order several items from the same retailer, its own checkout determines whether they can be purchased or shipped together.

Look for the confirmation from the retailer or seller that accepted your order. Check the email address used at checkout, your spam folder, and any order history available through that retailer.

Tracking information is provided by the retailer or its delivery service when available. If you cannot locate the order, contact the retailer with your purchase details. Caravan & Co does not operate an order-tracking dashboard.

No. Contact the retailer directly and act promptly, as its ability to change or cancel an order can depend on processing and dispatch status.

The retailer's conditions and applicable law determine your options. Caravan & Co cannot change a delivery address, select another product variant, stop shipment, or approve cancellation on the retailer's behalf. Keep a record of your request and any response.

The retailer or other legally responsible party handles these matters. Review the seller's returns and warranty information, then contact it using the process associated with your order.

For damaged, incorrect, or faulty items, retain relevant photographs, packaging, order details, and correspondence where useful. Available remedies depend on the circumstances and applicable law. Caravan & Co does not approve retailer returns, issue retailer refunds, or determine warranty claims.

Keep your order confirmation, relevant product information, and correspondence. Use the retailer's formal complaint or escalation process and explain the outcome you are requesting.

Depending on your payment method, location, and circumstances, a payment provider, marketplace, dispute-resolution body, or consumer-protection authority may offer further assistance. Check applicable procedures and deadlines. Caravan & Co cannot guarantee a particular remedy or resolve the retailer's transaction on its behalf.

A link may be a preview, an unavailable destination, or a retailer page that has changed. Do not assume that a button returning to the same page has placed an order.

If you visit the retailer independently, confirm the exact product and current offer before buying. Where a working site-contact option is available, a report identifying the affected product and page can help us investigate the link.

No. Viewing a product or selecting a save control does not reserve inventory, lock a price, or place an order.

The current preview should not be relied on as a permanent saved-items service. Unless a feature expressly confirms otherwise, do not assume selections persist between visits or synchronize across devices. Keep your own product reference if you want to return to an item later.

It refers to the next planned update to Caravan & Co's catalog or discovery content. It is not a retailer's sale-expiry deadline and does not guarantee a particular product, stock level, or discount.

A catalog update and a retailer promotion are separate events. Check any offer's actual conditions and end date on the retailer's website before purchasing.

A referral can involve identifiers in a link, a redirect, cookies, or other technologies used by the retailer or affiliate network. Depending on the arrangement, Caravan & Co can receive referral or conversion reporting, such as a qualifying transaction's status, value, or commission.

That does not automatically mean we receive your payment-card details or delivery address. Equally, purchasing elsewhere does not establish that all reporting is anonymous. Our Privacy Policy explains relevant processing and choices; retailer and network notices cover their own activities.